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Sub-processors

Version: 5 July 2026

Effective date: 5 July 2026

This page lists the third-party sub-processors that Vanderstraeten Serge BV ("Vanderstraeten Serge BV", "we", "us" or "our") engages to help provide, secure, support and operate FlowForth. It supports the Privacy Policy (§10, Sharing of Personal Data) and the Data Processing Addendum (§8, Sub-Processors).

A sub-processor is a third party engaged by us that may process personal data in the course of delivering the Service. Each sub-processor is bound by data protection obligations that are no less protective than those required by the Data Processing Addendum, to the extent applicable to the services it provides.

Current sub-processors

Sub-processorPurposeProcessing region
ScalewayCloud hosting, application infrastructure, managed PostgreSQL database, object storage and message queuingEuropean Union (France, Netherlands)
MailgunTransactional and reminder email deliveryEuropean Union / United States
TwilioWhatsApp and SMS message delivery for automated reminders and notificationsEuropean Union / United States
RecommandPeppol access point for sending and receiving electronic invoicesEuropean Union (Belgium)
Nominatim (OpenStreetMap)Geocoding — converting addresses entered into the Service into map coordinatesEuropean Union
OSRMRouting — calculating travel times and distances between service locationsEuropean Union

We do not use any advertising, marketing, analytics or cross-site tracking sub-processors. See Privacy Policy §9 (Cookies and Similar Technologies) for details.

Where sub-processors process data outside the EEA

Some sub-processors may process personal data outside the European Economic Area. Where that is the case, we rely on appropriate safeguards where required, such as adequacy decisions, Standard Contractual Clauses or other lawful transfer mechanisms, as described in the Privacy Policy (§11, International Transfers) and the Data Processing Addendum (§9, International Transfers).

Changes to this list

We may update our sub-processors from time to time as the Service evolves. Where required by applicable law, we will provide appropriate notice or make updated information available. As set out in the Data Processing Addendum (§8, Sub-Processors), a customer may object to a new sub-processor on reasonable data protection grounds.

Contact

For questions about our sub-processors, contact:

Vanderstraeten Serge BV Zwaantje 22, 9940 Evergem, Belgium Email: support@flowforth.app Company number: 0886.954.241 VAT number: BE0886.954.241