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Terms & Conditions

Last updated: March 9, 2026

These Terms & Conditions ("Terms") govern your access to and use of the FlowForth scheduling and invoicing platform ("Service") operated by FlowForth ("we", "us", or "our"). By creating an account or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms​

By accessing or using FlowForth, you confirm that you:

  • Are at least 16 years of age
  • Have the legal authority to enter into these Terms
  • Accept and agree to be bound by these Terms and our Privacy Policy

If you are using FlowForth on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service​

FlowForth is a multi-tenant SaaS platform that provides:

  • Activity scheduling and management
  • Client management
  • Route planning and optimization
  • Invoice generation and e-invoicing via the Peppol network
  • Payment reminder notifications
  • Reporting and analytics

3. Account Registration​

3.1 Account Creation​

To use FlowForth, you must create an account by providing accurate and complete registration information. You agree to keep your account information up to date.

3.2 Account Security​

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

3.3 Organization Accounts​

FlowForth operates on an organization-based model. Account administrators can invite other users to their organization and manage access permissions.

4. Acceptable Use​

You agree not to use FlowForth to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of others
  • Transmit malicious code, viruses, or harmful data
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Service or its infrastructure
  • Use the Service for any illegal, fraudulent, or deceptive purposes
  • Scrape, crawl, or use automated means to access the Service without our permission
  • Resell or redistribute the Service without our written consent

5. Data and Content​

5.1 Your Data​

You retain all rights to the data you enter into FlowForth ("Your Data"), including client information, activity records, invoices, and other business data. We do not claim ownership of Your Data.

5.2 License to Us​

You grant us a limited, non-exclusive license to use, process, and store Your Data solely to provide and improve the Service.

5.3 Data Accuracy​

You are responsible for the accuracy and legality of Your Data. This includes ensuring that invoices comply with applicable tax regulations and that client data is handled in accordance with data protection laws.

5.4 Data Export​

You may export Your Data at any time through the features provided in the Service. Upon account termination, we will make Your Data available for export for a period of 30 days.

6. Invoicing and E-Invoicing​

6.1 Invoice Generation​

FlowForth provides tools to generate invoices based on the data you enter. You are solely responsible for the accuracy, completeness, and legal compliance of all invoices generated through the Service.

6.2 Peppol E-Invoicing​

If you use the Peppol e-invoicing feature, you acknowledge that:

  • Invoice delivery depends on the recipient's Peppol registration and availability
  • We act as an access point for the Peppol network but do not guarantee delivery
  • You must comply with all applicable e-invoicing regulations

6.3 Payment Reminders​

FlowForth can send payment reminder emails on your behalf. You are responsible for the content and frequency of these reminders and must ensure they comply with applicable laws.

7. Service Availability​

7.1 Uptime​

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance (with advance notice where possible)
  • Emergency maintenance
  • Circumstances beyond our reasonable control

7.2 Modifications​

We reserve the right to modify, update, or discontinue features of the Service. We will provide reasonable notice of any material changes.

8. Intellectual Property​

8.1 Our Rights​

FlowForth, including its design, code, features, documentation, and trademarks, is owned by us and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein.

8.2 Feedback​

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.

9. Limitation of Liability​

To the maximum extent permitted by applicable law:

  • FlowForth is provided "as is" and "as available" without warranties of any kind, whether express or implied
  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim
  • We are not liable for any loss or damage resulting from the accuracy of invoices or other documents you generate using the Service

Nothing in these Terms limits our liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.

10. Indemnification​

You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Any data or content you submit through the Service

11. Termination​

11.1 By You​

You may terminate your account at any time by contacting us at support@flowforth.app.

11.2 By Us​

We may suspend or terminate your account if:

  • You breach these Terms
  • You fail to pay applicable fees
  • Your use of the Service poses a security risk
  • We are required to do so by law

11.3 Effect of Termination​

Upon termination:

  • Your right to access the Service ceases immediately
  • Your Data will be available for export for 30 days
  • After 30 days, Your Data will be deleted, subject to our legal retention obligations (see Privacy Policy)

12. Governing Law and Disputes​

These Terms are governed by the laws of the Netherlands. Any disputes arising from or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the courts of the Netherlands.

13. Changes to These Terms​

We may update these Terms from time to time. When we make material changes:

  • We will update the "Last updated" date at the top of this page
  • We will notify you via email or through the Service
  • Continued use of the Service after changes take effect constitutes acceptance of the updated Terms

If you do not agree with the updated Terms, you may terminate your account as described in Section 11.

14. Miscellaneous​

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and FlowForth regarding the Service.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights under these Terms without our prior written consent.

15. Contact​

If you have questions or concerns about these Terms & Conditions, please contact us: